Contact
For RMAs, warranty, or device-specific failures, open a case with your integrator or Hikvision’s official support channels. We handle questions about the articles on this site: typos, outdated screenshots, or unclear steps.
Before you write
- • Include the exact article URL and section heading.
- • For tool bugs on your PC, note OS version and SADP build from Hikvision’s About dialog.
- • We cannot help recover credentials for devices you do not lawfully control.
Email: hello@sadptool.net
Replace with a monitored inbox on your domain before monetisation or verification workflows.